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Maintenance Contracts

Maintenance contracts are a great way to make sure that your air conditioning and heating units continue to function as they are supposed to. As a homeowner, how do you know that your equipment is operating correctly and efficiently? Without the experience to identify certain problems you really can’t be expected to do this. Of course, if the temperature inside your home is too high or too low or the unit itself starts making an unusual noise, you would know something is wrong. But what if the voltage or amperage draw is too low or too high on one of the motors? Or some other part is malfunctioning? That is where maintenance contracts come in.
   
There are several benefits that come with all maintenance contracts:
  • Units will operate at a higher efficiency due to being tuned up and cleaned regularly
  • Equipment will last longer because of being properly and professionally cared for
  • Safety factor is increased – a properly operating unit is much safer to use
  • Any customer that has maintenance contracts on any equipment will automatically get a discount of 10% off any repair service that is required throughout the year. This discount applies to both parts and labor.
  • Those customers will also maintain “priority” status in the event of any repairs needed
  • If you sell your home, your maintenance contracts are fully transferable to the new owner
Occasionally a customer will ask “Why do I need a maintenance contract, since the AC unit is still covered under the warranty?” Practically speaking, the numerous benefits listed above should be enough incentive for a homeowner to purchase an agreement for maintenance of their new equipment. However, there is another important factor to keep in mind: most manufacturers’ warranties require you to keep a maintenance contract on the unit in order for the warranty to be valid. If you don’t have that service agreement the warranty is voided. The same is true in most cases when you purchase a home warranty – those companies also usually require you to keep maintenance contracts on the heating and air conditioning equipment (check with your home warranty company for specifics).

Here are just some of the services included in our maintenance contracts:
  • We will inspect and clean condensate drains, blower components, condenser coil (and the inside cooling coil if accessible)
  • All moving parts will be lubricated (where applicable)
  • Electrical connections will be inspected and tightened as needed
  • We will monitor voltage and amperage draw on all motors as well as air conditioning and heating cycles
  • Gas pressure and pilot operation will be adjusted as necessary
  • We will check the flue draft for safety as well as all safety controls
  • We will make sure the thermostat is operating correctly
  • Heat exchanger will be inspected for cracks and the heat exchanger and burner will be vacuumed and adjusted as necessary
A specific list of included procedures is available and of course will be provided with your service agreement. As you can see each unit is checked, cleaned and adjusted to insure maximum efficiency and operating capacity.

We our authorized dealers of all major brands: Trane, Carrier, American Standard, Lennox, Amana, Goodman, Payne, Bryant, York, Rheem, Rudd and many more.
 

 

Serving the Metroplex:    Dallas - Mesquite - Garland - Rowlett - Plano - Farmers Branch  - Carrollton  - Richardson

License # TACLB021188E
Copyright © 2009 Kozy Heat and Air. All rights reserved.